After a lengthy stay in hospital it became clear that finding a care home for my Uncle was going to be challenging.

My first choice of a care home was turned down at which stage I felt completely lost.

I was put in touch with Care Home Connect by the hospital.

I called them immediately and from that first phone call with Jane I knew I was going to get the help and support I needed.

Jane listened to everything about my Uncle she was so caring and understanding I can’t explain the comfort I felt knowing she was with us on our journey in finding a suitable placement.

She worked extremely hard along with her colleague. She researched the problem we were facing and spent many hours trying to find a suitable home.

Jane kept me updated on everything.

A home was found for my Uncle . It came highly recommended by Jane and from my initial visit I felt happy and content.

My Uncle  has been living there now since early August and myself and my family are so happy with the home. The staff are amazing and nothing is too much trouble for them.

Every word Jane said about the home is true, she is a credit to Care Home Connect. I would have been totally lost without Jane and in my opinion there should be a few more Jane’s in this world.

Thank you again Jane you were truly amazing .

Julie and family September 2025

My mother’s Hospital Social Worker arranged for Carehome Connect to support me find a suitable and available Care Home Placement for my Mother. She had been in hospital for 2 months and had deteriorated mentally and physically, quite dramatically.  She was assessed to need urgent Nursing Care and from feeling completely lost in the ‘system’ I was reassured in the first call received from Jane, that she would be able to support me in finding the right home in a suitable location.  Jane has such a wonderful way of engaging with someone who simply wants to obtain the best care for a relative.   Jane is clearly dedicated to fulfilling the individual needs of someone when they are most vulnerable.  She understands fully, the worries of the person responsible for making that final choice, has.  She kept in touch with me frequently and almost immediately felt like she was a ‘best friend’ that I’d known for years. I can’t thank her enough and recommend the company to anyone looking for the best home possible, especially at a time, when end of life care is needed and personal emotions are naturally very intense. Marie September 2025

Jane Jones was great she went the extra mile for the family and myself. September 2025

When my sister’s care home gave me 28 days to find a more suitable nursing home for her, Jane came to my rescue. Her calm and professional approach immediately allayed my anxiety and she followed through with a great option. She did all the hard work in finding a suitable home and liaising with them for a safe transfer of my sister. I felt Jane was someone who understood and offered compassion and help when often it feels like there is no one to turn to when finding care for a loved one. Thank you.

September 2025

I can’t thank Care Home Connect enough for the incredible support they gave me and my family when arranging my dad’s move from hospital into a nursing home in Yardley, Birmingham. Jane was outstanding throughout—compassionate, patient, and always ready to explain each step of the process clearly. She made sure we understood everything, answered all our questions, and reassured us during what was a very stressful time. Thanks to her guidance, we felt supported and confident in the decisions we made. I would highly recommend Care Home Connect to anyone facing the difficult task of arranging care for a loved one.

September 2025

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My experience with Care Home Connect was fantastic—it really helped take the stress off. Jane, who supported me, was an absolute godsend. She quickly arranged respite care for my sister when I was feeling completely lost about where to turn. I left it in Jane’s hands, and within hours she had everything sorted. Truly a fantastic company—thank you so much!

September 2025

The Johnston family would like to thank you for all the effort you put into finding the right care home for our Mom.
It was a very long process, much longer and involved than normal, I would imagine, and you unfailingly acted with care and kindness throughout.
The service that you and Jane provide is indispensable – the process would have been so much harder and stressful at what was a very upsetting time. You and your service took the burden from us and we felt like we’d made a friend who cared for us all along the way.
So, thank you, both, we don’t know what we would have done without Care Home Connect!
All the best
The Johnstons
March 2025

The help Carehome Connect gave us when we were looking for a home for Mum was invaluable. They held our hand throughout the whole process. Their advice was honest and their genuine warmth meant we trusted their opinion. They helped us find the perfect home for Mum and we are very happy with the decision we made.

Sarah, Jean’s daughter-in-law

From the moment we spoke to Jane we knew she would be able to help us. She was able to advise us about everything we needed to know, enabling us to make the right choice for mum. Mum is settled in her new home now and we don’t need to worry about her safety anymore. I would recommend contacting Carehome Connect.

Diane, Sheila’s daughter

The help and support of Jane and Julie at Carehome Connect has been invaluable in finding accommodation for my Dad, who has dementia – their expertise and calm manner has made a difficult process so much easier.

Matt, from Sutton Coldfield

Jane was lovely, but more than that, she took a weight off our shoulders, and now our father is so happy in his new home.

Alison, Gerald’s daughter

I was introduced to Julie by way of my mother’s allocated social worker. Due to the circumstances that we were in, I was new to the world of care homes and feeling very much thrown in at the deep end in having to find a nursing home that met my mums wishes, needs and care. Julie calmly listened to me as I explained everything. With Julie’s 20+year experience, in a couple of days she had soon found a few care home options that would be suitable for mum. Julie had also already spoken to the care homes to check to see if there was a vacancy too. Once the decision was made which homes were to be explored further, Julie arranged an introductory meeting over the phone for myself and family to find out more. Julie offered exceptional advice throughout the process, which was gratefully received and on top of that, also kept in touch afterwards to ensure that mum had settled in after a couple of weeks being in situ. My family would not have found the care home that mum is happily in now, if it wasn’t for Julies help. Thank you Julie.

Ms NSS

Good afternoon Julie. I would like to say how helpful and reassuring you were in finding a placement for Jean. I don’t think I would have managed without your help. You answered any concerns I had and if you didn’t know the answer you went out of your way to find out. I would definitely recommend you and your service to others. Thank you once again for everything.

Ms CC